Materials and tips

Visma Sign – Digital Signature

Frequently Asked Questions

I want to send a document I have signed by myself to a bank/authority/partner, etc. via e-mail. What should I do?

I want to send a document I have signed by myself to a bank/authority/partner, etc. via e-mail. What should I do?
Send the document to be signed to your own e-mail address via the service and sign it. You can send a signed document (a document with a signature marking at the bottom and a signature page in the end) as you would any other PDF file, for example via e-mail.

In which file format should the document to be signed be?

The document must be a PDF file in the A4 paper size, at minimum. The maximum file size is 10 megabytes.

How do I make a PDF file out of a document?

In most systems, you can choose to save a file as a PDF file. If such an option is not available, you can download various utility programs on the Internet to help you to save or print a file as a PDF file. There are also web-based services that can transform files sent via e-mail.

I want to extend my use of the service so that electronic forms published by me can be signed digitally, or I want to be able to send invitations to sign directly from my own systems (CRM, HRM, ERP, etc.). What do I do?

Please contact our customer service (support.sign@visma.com) and tell us more about what you need. The Visma Sign API enables you to integrate the service into apps and electronic forms.

I have sent a digitally signed document to a bank/authority/partner, etc. However, the recipient is unable to process a digitally signed document. What do I do?

Please contact our customer service (support.sign@visma.com), ask for verification instructions and deliver them to the document’s recipient. Verifying a digitally signed document is free for everyone, meaning that the verification does not cost anything to the recipient.


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